Transformational Leadership and Management Excellence
Transformational leadership is defined as a leadership approach that creates valuable and positive change within employees and the organisation as a whole.
A transformational leader is one who creates a vision for the organisation and then inspires staff to achieve that vision by being a role model, motivating and encouraging employees while challenging them to take greater ownership for their work. A great transformational leader will understand the strengths of their employees so they can align them with the activities and tasks which optimise their performance for the greater good of the organisation.
Exceptional Patient Experience
The Exceptional Patient Experience Award will be given to either one individual or the team who demonstrates the finer ideals of caring through extraordinary service to patients, families, physicians and co-workers. The awards recognises either a staff or team who exhibit a deep understanding and compassion for people, promotes cohesive teamwork and goes above and beyond the expectations of their assigned role. The project must clearly demonstrate how it delivers the “Exceptional Patient Experience”.
The Quality Improvement Award will be given to an individual or team whose efforts supported the Bon Secours Group goals of quality. This individual / team must have collaborated towards a common quality improvement goal and contributed to the success of the organisation. The award recognises a person or team whose quality improvement has improved patient / staff safety; patient care and experience; or quality of service in line with the Group’s Guiding Values. Either an individual or a team may be nominated for this award. A team is comprised of three or more team members, including the Team Leader and can be cross functional or work-unit based. If nominating a team, one person on the team must be designate as Team Leader.
Education and Training Award
The Bon Secours Staff Award for Excellence in Education and Teaching will be presented in recognition of outstanding teaching in the hospital group. This award is open to either individual or team nominations. Consideration will be given to those nominees who have demonstrated outstanding teaching prowess and who have served as role models and mentors to any members of staff. Either an individual or a team may be nominated for this award. A team is comprised of three or more team members, including the Team Leader and can be cross functional or work-unit based. If nominating a team, one person on the team must be designated as Team Leader.
The Outstanding Team Initiative Award will be given to a team whose efforts supported the organisational goals of quality, the patient experience and/ or financial performance. This team must have collaborated towards a common goal and contributed to the success of the organisation. The team must consist of at least three members including the team leader and can consist of members working in the same or different disciplines, e.g. Nurse, Porter, Doctor, HCA etc. A team is comprised of three or more team members, including the Team Leader and can be cross functional or work-unit based. One person on the team must be designated as Team Leader. This could be either clinical or a back office Team eg. Finance, Bookings or Admin.
The Innovation Award will be given to an individual or team who demonstrates an innovative way of thinking and delivery. The award recognises the efforts of a new or improved process, programme or initiative with a demonstrated improvement in quality, patient care, service delivery, positive environmental impact, People Management, ICT, financial management, business operations and/or safety etc. The results must be measurable and show positive outcomes. Either an individual or a team may be nominated for this award. A team is comprised of three or more team members, including the Team Leader and can be cross-functional or work unit based. If nominating a team, one person on the team must be designated as Team Leader.
Collaboration with the Community
Part of the Vision of the Bon Secours Health System is to Reach out Compassionately to the Community. One of the ways it endeavours to do this is through its Community Initiatives Programme. This Programme is a key way in which each Hospital translates Bon Secours (“good help”), its ethos of ‘care’, into action in the community that it serves. Through its Community Initiatives Fund, each Hospital offers support to local charities and projects that benefit the lives of the most vulnerable in our society. This award is not be based on the amount of funding committed to a project, but rather on such principles as project impact, creative partnerships, community engagement, staff engagement etc.
Professionalism in Healthcare
The Professionalism in Healthcare award will be given to either one individual or a team who/which demonstrates professionalism leading to improved patient centred care. It may be a clinical or non clinical project. Professionalism encompasses many areas including compassion, cultural sensitivity, good communication, ethical practice, evidence based practice, integrity, honesty, advocacy for the patient, altruism (selflessness), working in partnership and reflective practice leading to continuous improvement. Professionalism projects may improve patient centred care through a variety of ways including reducing clinical risk, improving patient safety, assisting in self-care/wellbeing of healthcare staff members or continuous improvement in healthcare.
The Unsung Hero Award will be given to one individual who demonstrates exceptional service to the patients or the organisation above and beyond the normal expectations placed upon them. They will have gone ‘the extra mile’ to either ensure patient safety, patient satisfaction or the delivery of a particular corporate objective.